A website is not a one-time purchase. Like a car, it needs regular servicing to stay safe and reliable. This guide explains what maintenance includes, what it costs and how to tell a good plan from a bad one.
Short answer: professional maintenance for a small or medium business website usually costs $50–$200 per month. E-commerce and high-traffic sites cost more. Doing it yourself is free in money but costs time — and risk.
What website maintenance includes
- Software updates — WordPress core, plugins and themes (or Shopify theme and app updates)
- Backups — automatic, stored off-site and tested so they can actually be restored
- Security — malware scanning, firewall rules, login protection
- Uptime monitoring — alerts the moment the site goes down
- Performance — checking speed and Core Web Vitals so the site doesn’t slow down over time
- Content changes — updating text, images, prices and team details
- Reporting — a monthly summary of what was done
Typical maintenance costs
| Option | Typical monthly cost | What you get |
|---|---|---|
| Do it yourself | $0 + your time | Only what you remember to do |
| Hosting “managed” add-ons | $5–$30 | Automatic backups and updates, rarely testing or edits |
| Freelancer | $30–$150 | Varies widely; reliability is the main risk |
| Professional care plan | $50–$200 | Tested updates, backups, security, edits, reports |
| Agency retainer | $500+ | Includes ongoing development and marketing support |
What skipping maintenance really costs
The cost of maintenance is easy to see. The cost of not maintaining a site shows up all at once:
- Hack cleanup: often $100–$500+, plus lost trust if customers see a warning
- Downtime: every hour offline means missed enquiries or sales
- Lost rankings: hacked or slow sites can drop in Google
- Emergency rebuilds: when a site is too outdated to update safely
How to choose a maintenance plan
- Are updates tested? Blind auto-updates are how sites break.
- Where are backups stored? Backups on the same server disappear with the server.
- What happens if you get hacked? Is cleanup included?
- How do content edits work? Clear allowance, or vague promises?
- Is there a contract? Good providers don’t need to lock you in.
Our maintenance plans
Our plans are $49/month (Basic Care), $99/month (Growth Care) and $199/month (Business Care) — ₹1,999, ₹3,999 and ₹7,999 in India. No contract, cancel anytime. See what each plan includes.